Globalization

As the world becomes smaller owed to social media and general advances in communications technology, business opportunities in other countries also grow. If you have an online business and you haven't considered offering your products or services outside of the U.S., now is the time.

The first step is to internationalize your website and software so that they can support other languages. The second step is to localize your product, or to translate the language- and country-specific resources - such as text and images - for the locales that you want to support. We at Cheyenne Technology have been performing internationalization engineering and managing the localization process for over 10 years.

LinguistNow

LinguistNow is a product provided by Cheyenne Technology. An Add-In to the RightNow® platform, LinguistNow automates the process of quickly localizing question and answer content. LinguitNow also automates certain content internationalization steps in the handling of paths to image files and other resoures linked to within your RightNow® FAQ content. Companies that have adopted this software include SurveyMonkey. To learn more about LinguistNow watch the video below or visit the LinguistNow website.